Privacy Policy
At Ana Crafts Art, we respect and protect your privacy.
This Privacy Policy explains how we collect, use, and safeguard your information.
- Information We Collect
- Personal details you provide (name, email, phone number, shipping/billing address).
- Payment and transaction details (processed securely via trusted providers).
- Order and communication history.
2. How We Use Your Information
- To process and deliver your orders.
- To provide customer support and improve our services.
- To send important updates regarding your purchase (order confirmation, shipping, etc.).
3. Data Sharing
- We do not sell, rent, or trade your personal data.
- We only share necessary information with trusted third parties, such as: Payment processors (e.g. PayPal, Stripe). Shipping providers (e.g. DHL, FedEx, UPS, Vietnam Post).
- These partners are contractually required to protect your data.
4. Your Rights
- You may request access, correction, or deletion of your personal data at any time.
- You can also object to certain uses of your data (e.g. marketing emails).
- To exercise these rights, please contact us directly.
5. Data Security
- We apply appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.
6. Retention
- We retain your personal data only as long as necessary to fulfill the purposes above, unless a longer period is required
📧 Contact: anacraftsart@gmail.com
📱 WhatsApp: +84 869 567 479