Privacy Policy

At Ana Crafts Art, we respect and protect your privacy.
This Privacy Policy explains how we collect, use, and safeguard your information.

                      1. Information We Collect
                      • Personal details you provide (name, email, phone number, shipping/billing address).
                      • Payment and transaction details (processed securely via trusted providers).
                      • Order and communication history.
                      1. How We Use Your Information
                      • To process and deliver your orders.
                      • To provide customer support and improve our services.
                      • To send important updates regarding your purchase (order confirmation, shipping, etc.).
                      1. Data Sharing
                      • We do not sell, rent, or trade your personal data.
                      • We only share necessary information with trusted third parties, such as: Payment processors (e.g. PayPal, Stripe). Shipping providers (e.g. DHL, FedEx, UPS, Vietnam Post).
                      • These partners are contractually required to protect your data.
                      1. Your Rights
                      • You may request access, correction, or deletion of your personal data at any time.
                      • You can also object to certain uses of your data (e.g. marketing emails).
                      • To exercise these rights, please contact us directly.
                      1. Data Security
                      • We apply appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.
                      1. Retention
                      • We retain your personal data only as long as necessary to fulfill the purposes above, unless a longer period is required by law.

                📧 Contact: anacraftsart@gmail.com
                📱 WhatsApp: +84 869 567 479

  1. Information We Collect
  • Personal details you provide (name, email, phone number, shipping/billing address).
  • Payment and transaction details (processed securely via trusted providers).
  • Order and communication history.

 2. How We Use Your Information

  • To process and deliver your orders.
  • To provide customer support and improve our services.
  • To send important updates regarding your purchase (order confirmation, shipping, etc.).

 3. Data Sharing

  • We do not sell, rent, or trade your personal data.
  • We only share necessary information with trusted third parties, such as: Payment processors (e.g. PayPal, Stripe). Shipping providers (e.g. DHL, FedEx, UPS, Vietnam Post).
  • These partners are contractually required to protect your data.

 4. Your Rights

  • You may request access, correction, or deletion of your personal data at any time.
  • You can also object to certain uses of your data (e.g. marketing emails).
  • To exercise these rights, please contact us directly.

 5. Data Security

  • We apply appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.

 6. Retention

  • We retain your personal data only as long as necessary to fulfill the purposes above, unless a longer period is required

📧 Contact: anacraftsart@gmail.com

📱 WhatsApp: +84 869 567 479